FAQ

Budli (meaning “Exchange” in Hindi) is India’s first instant online Recommerce Portal, which allows users to sell their gadgets in a secure, fast, convenient and simple way.

It offers a free, instant online price quote for your product on providing complete details of your product. If you accept the offer, the product needs to be shipped to us for checking after which the offered amount will be paid to you.

You are guaranteed to get the offer amount paid to you based on the details provided. An email will be sent to you after your order confirming this. We are a professionally run firm and strive to be the biggest Recommerce Portal in India. We plan to increase our user base by having satisfied customers who shall in turn refer our services to their contacts. To check credibility you can read some of the media reviews in our “Featured In” section as well as testimonials from some of our users in our Testimonials page as well as our Facebook / Twitter pages. It is our commitment to provide a risk free selling experience – either we offer the agreed price or else the device will be returned back (Return charges applied). In case you have any query you can call us or use the Instant Online Chat below and we shall be glad to satisfy your queries.

We accept used gadgets from users anywhere in India.

The instant offer is valid only if you ship the product as described within 3 working days of confirming your order. In case there is a delay in shipping from your side, the price offer is subject to change.

We shall organize a free pickup from most locations in India. You shall be contacted to coordinate the pickup from your location. Please ensure that the shipment is ready for pickup at the agreed time.

You would need to send the product to us using your own courier at your cost.

You need to make sure that the specifications and condition is exactly the same as specified at the time of obtaining the price offer. The device has to be packed securely including all the accessories offered, the Shipping Label printed and stuck on the packing box.

It is the responsibility of the seller to ensure that items are packed securely before shipping. In case it reaches us in damaged condition, it will be returned back. We do not assume any responsibility for transit damage.

It is recommended that you do that. However, in case you don’t, our technical team will erase your personal data on your behalf. Your Sim Card (if applicable) needs to be removed by you before shipping.

We have a dynamic pricing mechanism, which offers the updated estimated market value of the product at any given time.

We usually send you payment by Direct Online Bank transfer to your bank account within 7 working days after receipt of your product.

Once you send the product, you shall be able to track its shipment progress using the courier tracking no. on the courier’s website. After it reaches us, its status is updated which can be viewed under the “My Account” link Order History Status section.You will also be notified of the status via email.

In case there is a disagreement with the evaluation from the details provided to get a quote, the value might increase or decrease. A re-quote will be sent to you. You shall have the option to accept or decline the revised offer. In case you decline, the product will be returned to you in 2-3 working days. In case there is no response within 5 days, we will assume you have accepted the re-quote and the revised payment will be sent to you. In case the item is defective - fully or partially, the evaluation price will depend on the type of defect.

We accept the gadgets currently listed on our site. These can be selected from the models listed in various categories under Get Started. In case your product is not listed, you can Request a Quote using the link below by providing relevant details. If we can accept the product, an offer will be sent to you by email.

These are Refurbished and recycled/resold through our various distribution mechanisms.

Yes - You can buy Certified Pre-Owned & Refurbished gadgets from http://buy.budli.in

What Our Users Say

Join our 600,000+ satisfied customers. Discover why they trust Budli for their tech needs

I recently purchased a refurbished MacBook Pro from budli.in in March this year and I couldn't be happier with my experience. The laptop has been performing flawlessly since I received...

Smita Singh Rathore, Goa

Decently priced refurbished laptop. Value for money

Nitin Agarwal, Jorhat

Recently purchased new IPhone 13 and sold my old Iphone11 at budli…hassle free experience … happy and satisfied customer…

Riticka P, Bangalore

We did a 360 swap. Gave the old iPhone and got a almost new one. Very happy with the service. They gave us a very good price. Infact I forgot...

Devyani, Bangalore

They are very professional and handle their clients with respect. Prices quoted after inspection are generally fair & better than others in the market. Also, we are enabling a cleaner...

Sridhar R A, Bangalore

I have been using Budli to sell and recycle my electronic devices (six phones and one laptop so far over a period of 7 years). I find the process smooth...

Upasha Sharma, Bangalore

Very good service . You can trust them when buying refurbished goods

Vinay, Karsog

Best site for selling old gadgets in better price of satisfaction. pickup and payment done at timely

Vishal Kumar, Gopalganj

Had a great experience with a deal for selling a product. Nice team

Debasish Mohapatra, Puri

It is very much awesome experience & hassle free. I like the budli experience

Rudra Pratap Singh, Hyderabad

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